Setting up your account

Signing up gives you a working account

Registering creates your organisation, a first workspace inside it, and makes you the organisation's admin. That happens as you sign up, before you see anything else — so the account works whatever you do next.

The five steps

You land in a short wizard of five steps, and it refines what you already have.

1. You — your Full name, Your time zone, and your Account email, which is shown here and cannot be changed on this screen.
2. Organisation — its Organisation name, a Description if you want one, the name of your First workspace, the Content language and the Time zone the organisation runs in.
3. First experience — a name, and Panova opens it for you at the end. Skip — I'll create one later is a real answer, not a way of putting it off.
4. Security — a second factor, and whether your email address is confirmed. Both are below.
5. Launch — what you are about to save, and the button that saves it.

Nothing is saved until you press the button at the end, and you can leave at any point. Abandoning it half-way costs you the typing, not the account — everything it asks about can be set later from Organisation → Settings and Members.

What you have typed is kept for as long as the tab is open. That is what makes the Security step work at all: setting up a factor leaves this page and comes back, and without it you would return to step one with the organisation name you had typed wiped.

Confirming your email

The wizard shows whether your address is confirmed, with a Resend button beside it when it is not, and does not stop you if it is not. Everything past setup does, so confirm it when the email arrives — but a slow inbox should not cost you a wizard's worth of typing. Open the link in this browser and you come straight back to where you were.

Two-factor authentication

You are an organisation admin from your first minute, and admin accounts need a second factor, so the wizard asks for one. There are three to choose from — a passkey, an authenticator app, or a code sent to your email address. A passkey is offered first because it is the one you can turn on without reaching for a second device. Set one up there and you will not be asked again on your way in.

If you were invited

You do not see this wizard. An invitation admits you to somebody else's organisation, so registering builds you none of your own, and sign-up hands you to Notifications, where the offer is waiting. Sign-up also locks the address to the one that was invited — an account made at any other address could never accept what is sitting in that inbox.

The tour

A short walkthrough of the app opens the first time you reach the dashboard. Dismiss it and it stays dismissed; if you want it back, it is on the dashboard and in the ? help panel in the header.