## Sending an invitation

From **Members**, invite by email address. They receive a link;
accepting it creates their account or joins their existing one to
your organisation.

**An invitation no longer sets a role.** Everybody arrives as a
member, and you set their role on **Members** once they have
accepted. An email address is not yet a person, so a rung granted
before anyone accepts is a rung a mistyped address could use.

An invitation is not access. Nothing changes for them until they
accept.

Each accepted invitation takes one of your plan's **staff member**
places, and an invitation is refused once they are used up — see
[Plans, limits and usage](/support/articles/plans-limits-and-usage).

> An invitation lets somebody in. It does not decide what they may do — you set that after they arrive.

## Pending invitations

Pending invitations are listed with the option to **resend** or
**withdraw**. Withdrawing invalidates the link immediately — do this
rather than hoping an invitation sent to the wrong address is ignored.

## Learners are not invited

⚠️ **There is no invitation for a learner, and the Students screen has
no button that adds one.** Invitations are for colleagues: somebody
accepting one becomes a member of your organisation with a role, which
is not what a learner is.

A learner arrives one of two ways — by opening your experience and
doing something in it, or by being on the class list of an LMS course
you have placed an experience in. Both put them on **Students** on
their own. See [The learner
roster](/support/articles/the-learner-roster).

Naming a learner in advance, without an LMS, is not something Panova
can do yet. If what you are trying to do is get a class into an
experience, read [Getting a class into your
experience](/support/articles/getting-a-class-in) first — inviting
thirty children one email address at a time is usually the wrong
answer, and that page says what the alternatives cost.

## Removing someone

Removing a person from a workspace takes their access with immediate
effect. Their contributions and attempts stay: they are a record of
what happened, not a possession.