People & workspaces
Inviting colleagues and learners
How invitations work, what happens if one is not accepted, and how to withdraw it.
Sending an invitation
From Members, invite by email address. They receive a link; accepting it creates their account or joins their existing one to your organisation.
An invitation no longer sets a role. Everybody arrives as a member, and you set their role on Members once they have accepted. An email address is not yet a person, so a rung granted before anyone accepts is a rung a mistyped address could use.
An invitation is not access. Nothing changes for them until they accept.
Each accepted invitation takes one of your plan's staff member places, and an invitation is refused once they are used up — see Plans, limits and usage.
- 1You inviteBy email address
- 2They get an emailWith a link that expires
- 3They joinSetting their own password
- 4You set their roleOn the Members screen
Pending invitations
Pending invitations are listed with the option to resend or withdraw. Withdrawing invalidates the link immediately — do this rather than hoping an invitation sent to the wrong address is ignored.
Learners are not invited
⚠️ There is no invitation for a learner, and the Students screen has no button that adds one. Invitations are for colleagues: somebody accepting one becomes a member of your organisation with a role, which is not what a learner is.
A learner arrives one of two ways — by opening your experience and doing something in it, or by being on the class list of an LMS course you have placed an experience in. Both put them on Students on their own. See The learner roster.
Naming a learner in advance, without an LMS, is not something Panova can do yet. If what you are trying to do is get a class into an experience, read Getting a class into your experience first — inviting thirty children one email address at a time is usually the wrong answer, and that page says what the alternatives cost.
Removing someone
Removing a person from a workspace takes their access with immediate effect. Their contributions and attempts stay: they are a record of what happened, not a possession.